Tiago Cardoso
Assistant Professor - Electrical Engineering Department (DEE) - New University of Lisbon - NOVA
Researcher - Uninova - Centro de Desenvolvimento de Novas Tecnologias (email)
Researcher - Uninova - Centro de Desenvolvimento de Novas Tecnologias (email)
he service concept is widely used in distinct research and application areas. Particularly in Collaborative Networks, Service Orientation represents a main trend in the development of support platforms. Nevertheless, a literature review shows that it does not gather a common understanding, namely from the software and business perspectives. This paper proposes a conceptual framework aiming at contributing to make these two perspectives come closer, through a refinement of the Service concept itself and the usage of Pro-Activeness.
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