Helena Carvalho

Supply chains (SCs) may experience instability induced by disturbances such as extreme climate conditions or accidents. These events can cause severe negative effects on SCs, jeopardising the on-time delivery of products and services to customers. This paper proposes a mapping framework to improve SC resilience to such events, avoiding possible failure modes. The proposed mapping framework allows identification of the current SC operation and possible transition states, together with points of vulnerability. An illustrative example of the framework applied to a real-life wine SC is presented.

This paper is a review over a variety of events which lead to disruption conditions in supply chains and identifies correspondent resilient strategies for each condition. The paper objective is to make a link between the problems created by events and strategies that managers can use to avoid or mitigate the negative aspects of those problems and improve post- event recovery. To attain the paper objectives it was use archived media news to collect empirical data about disturbances (events), their negative effects (problems), and resilience strategies. In the data collection phase, the aim was to keep diversities and be comprehensive. Using empirical evidences from the sample is developed a graph to show the links between supply chain disturbances, problems and resilience. This research provides supply chain managers with some alternative strategies to opt for the best available decision, improving the post-event management process.