The purpose of this paper is to establish links between supply chain disturbances and corresponding strategies of resilience to counter them. To this end, an inductive research approach is used, examining a sample of 38 cases. Secondary data from the cases is used to identify disturbances which affected the corresponding supply chains and the resilience strategies used by managers. The empirical evidences shows that the negative effects of supply chain disturbances can be categorised into a number of supply chain failure modes. In addition, a set of resilience strategies was identified that could be used to overcome those failure modes. A conceptual model, with links between supply chain disturbances, failures and resilience strategies, is proposed. The limitations of this research result from the use of secondary data sources. The findings are only valid for the selected case studies and, consequently, may not be applicable in other scenarios. Future research should focus on detailed case studies that investigate cross-functional applications across the organisation and the supply chain.
Purpose –This paper aims to propose a resilience index to assess the company ability to avoid and minimize the negative effects of supply chain disturbances.
Design/methodology/approach – An inductive research approach was used to develop a resilience assessment model. In a first stage, to collect empirical data, an exploratory case study was performed in seven companies’ belong to different positions in the Portuguese automotive supply chain. Next, a resilience index was derived from the case study main findings. In a final stage, the index was then tested using a case study approach in the automotive supply chain.
Findings – It was found that managers do not associate supply chain disturbances to a particular type of events, but with the negative effects that events provoke. The results also suggest that the resilience strategies they used are dependent on the type of supply chain disturbances negative effects. These empirical findings were used to develop a supply chain resilience assessment model and two resilience indexes: resilience index of “on time delivery” to “capacity shortage” and resilience index of “on time delivery” to “materials shortage”.
Research limitations/implications – This paper has the limitations common to all case studies, such as the subjectivity of the analysis and results generalization. Since only the automotive sector was studied, the findings are not universally applicable across different industry sectors in various countries.
Originality/value – The study contributes to the existing literature by empirically investigating the main effects of supply chain disturbances and how companies can increase supply chain resilience. It also suggests a way to evaluate companies’ resilience after a disturbance occurrence and identifies a set of supply chain state variables to improve supply chain resilience.
This paper aims to propose a supply chain resilience assessment framework. An inductive research approach was used being performed an exploratory case study in the Portuguese automotive supply chain. The study investigates the main effects of supply chain disturbance and how companies can increase supply chain resilience. Empirical findings were used to develop a resilience assessment model with two perspectives, an “ex post” analysis, where it measures the performance loss after a disturbance occurrence, and in an “ex ante” analysis, measuring the characteristics that confer resilience properties to the supply chain.
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