@article {cardoso2013pro,
	title = {Pro-active service ecosystem framework},
	journal = {International Journal of Computer Integrated Manufacturing},
	volume = {26},
	number = {11},
	year = {2012},
	note = {<p>n/a</p>
},
	pages = {1021{\textendash}1041},
	publisher = {Taylor \& Francis},
	abstract = {<p>Service orientation is a main trend in the development of support infrastructures for collaborative networks, namely in the manufacturing sector. Nevertheless, a literature review still shows the lack of a common understanding of the service concept, namely when we compare the software and business perspectives. As a contribution towards the integration of these two perspectives, this article introduces a conceptual framework based on the notion of representation of services in an ambassador-like manner through the introduction of a proactiveness mechanism. An example scenario and results with a prototype implementation are also discussed.</p>
},
	author = {Cardoso, Tiago and Camarinha-Matos, Luis M}
}
