@conference {cardoso2011pro,
	title = {Pro-activity in collaborative service ecosystems},
	booktitle = {Working Conference on Virtual Enterprises},
	year = {2011},
	note = {<p>n/a</p>
},
	pages = {377{\textendash}387},
	publisher = {Springer, Berlin, Heidelberg},
	organization = {Springer, Berlin, Heidelberg},
	abstract = {<p>Service Orientation has been an extensively used approach to model the services Collaborative Networks{\textquoteright} (CN) members are willing to provide to customers. The evolution of this paradigm has followed an improvement path since its early forms. Nevertheless bottlenecks still exist, namely in what concerns: 1) a gap between the business and the information and communication technology perspectives; 2) an adequate Quality of Service (QoS) assessment mechanism for the CN context. As a contribution to these issues, this paper proposes: 1) the creation of a collaborative Service Ecosystem, introducing pro-activeness elements towards an auto-initiative representation of CN member{\textquoteright}s services; 2) the introduction of a QoS mechanism needed to facilitate the assessment of services in a CN context.</p>
},
	author = {Cardoso, Tiago and Camarinha-Matos, Luis M}
}
