@inbook {azevedo_influence_2010,
	title = {The influence of agile and resilient practices on supply chain performance: an innovative conceptual model proposal},
	booktitle = {Innovative Process Optimization Methods in Logistics: Emerging trends, concepts and technologies},
	year = {2010},
	note = {<p>{Blecker,T.}, Kersten W. and Luthje C. (Ed.)</p>
},
	pages = {265{\textendash}281},
	publisher = {Erich Schmidt Verlag GmbH \& Co. KG},
	organization = {Erich Schmidt Verlag GmbH \& Co. KG},
	address = {Hamburg, Germany},
	abstract = {<p>Supply chain management must appeal to different and more innovative strategies that make possible a better responsiveness to customers{\textquoteright} requirements and needs. The supply chains must be more agile, and also improving its ability to cope with unexpected disturbances, that is, supply chains must be more resilient. The deployment of these two strategies simultaneously will contribute to enhance the supply chain performance and competitiveness. Accordingly, the main objective of this paper is to propose an innovative conceptual model to a better understanding the influence of agile and resilient strategies on supply chain performance and competitiveness. The conceptual model proposed considers a set of agile and resilient practices deployed with consideration for the upstream and downstream supply chain relationships, as well as for the firm inward. In this model a performance measurement system is also proposed which intends to monitor the influence of these practices on operational and economic performance of the supply chain.</p>
},
	isbn = {978-3503126835},
	author = {Azevedo, S. G. and Carvalho, H. and Cruz-Machado, V. and Grilo, Fernando}
}
